Refund Policy
Refund Policy
At Swift Ora, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
Returns
We accept returns only if:
- The item is damaged during delivery.
- You receive the wrong product.
- The product is defective upon arrival.
To request a return, please contact us within 7 days of receiving your order.
Refunds
Once your return request is reviewed and approved, your refund will be processed using the original payment method where applicable.
Non-Refundable Items
For health and safety reasons, we cannot accept returns or refunds for:
- Opened or used food supplements
- Products with damaged or broken seals (unless received in that condition)
- Items damaged due to improper handling after delivery
Exchanges
If you receive a damaged or incorrect item, we will arrange a replacement where possible.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: swiftora30@gmail.com
Thank you for shopping with Swift Ora.